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How to Return

Our promise

At Ddrops® we are proud of the products we make, and we hope that you love them as much as we do. If for any reason you are not completely satisfied with your purchase from vitaminddrops.com, please let us know.

Return policy

Vitaminddrops.com returns must be made within 30 days from the delivery date. Proof of payment/order number must be provided. We cover the cost of the return

How to do a return

Contact our Ddrops® team by email at shop@vitaminddrops.com or call us Monday-Friday between 8 a.m. and 4 p.m. E.S.T. at 1-844-433-7677 and we will be happy to assist you with your return. Be sure to have your order number handy or include it with your email.

Refunds

Refunds are issued within 2 business days of receipt of your product. It may take 2-10 business days for your financial institution to credit your credit card back or 7-10 days for your PayPal account. Only standard shipping fees will be refunded if applicable.

Changes or cancelling a Ddrops Company online order

If you need to make a change or cancel your order, please reach out to us and we will make every effort to accommodate your request. Drop us an email at hello@vitaminddrops.com or call us Monday to Friday between 8 a.m. and 4 p.m. E.S.T. at 1-844-433-7677. Be sure to include your order number!

Return policy – in-store or other on-line resellers

Ddrops Company cannot refund products that are obtained from a source other than vitaminddrops.com. If for any reason you are unhappy with our product we want to hear from you. Please contact our Ddrops® Team at 1-844-433-7677 or via email at hello@vitaminddrops.com so that we may try and assist you.

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